Frequently Asked Questions
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1. OUR COMMITMENTS
Above all, we are passionate and we do everything we can to help you discover new items that will bring you happiness every day.
We are committed to offering you the best products on the market , our selection team follows a rigorous selection and quality control protocol in order to keep only the best.
2. WHY BUY FROM US?
All online orders are 100% secure via SSL encryption protocol.
We offer new products, unique innovations and special offers for our valued customers.
Professional French-speaking customer service available 7 days a week to provide support throughout your purchase.
Thousands of satisfied customers all over France.
An Unbeatable Guarantee: 100% Satisfaction or Your Money Back Guarantee.
Over 80% of customers return for additional purchases!
3. WHAT IS THE GUARANTEE?
All our products are guaranteed to be 100% satisfied or your money back for 30 days.
4. IS PAYMENT SECURE?
We use an SSL certificate encryption system to 100% secure payments according to French standards.
5. HOW TO CONTACT US?
Our French customer service will respond to you within 24 hours, 7 days a week.
6. HOW DO I TRACK MY ORDER?
Your order is shipped within 48 hours via the French postal service and is constantly monitored by our team.